GET IN TOUCH
Contact EpubReaderly — We're Here to Help
Have a question about EPUB files, digital reading, or using EpubReaderly? Get in touch with us. We're happy to hear your questions, suggestions, and feedback.
Whether you're trying to understand an EPUB file, have a question about the reader, or want to share an idea, the contact form below is a convenient place to start.
SUPPORT TOPICS
How Can We Help You?
Choose the topic that best matches your question so you can explain what you need.
EPUB File Questions
Have questions about EPUB files, supported formats, or opening a digital book? Tell us what you're trying to do and where you're encountering difficulty.
Reader Assistance
If you're having trouble using EpubReaderly, describe the action you're taking and what happens when you try it.
Website Feedback
Share your thoughts about the website experience, content clarity, accessibility, or areas that could be improved.
General Inquiries
For other questions about EpubReaderly, use the contact form to send your message.
HELPFUL GUIDANCE
A Few Things Worth Checking First
Some EPUB reading issues can be easier to describe or troubleshoot after checking a few basic details.
For your privacy, avoid including passwords, payment details, or other sensitive personal information in your message.
- 01
Check the File Extension
Make sure the file you're trying to open is actually an EPUB publication, usually identified by the
.epubextension. - 02
Consider File Restrictions
Some ebooks use digital rights management or other restrictions that require specific reading software.
- 03
Check Whether the File Opens Elsewhere
If appropriate, testing the publication in another compatible reader may help identify whether the issue relates to the file or the application.
- 04
Describe the Issue Clearly
Explain what you expected to happen, what happened instead, and which device or browser you were using.
THE PROCESS
What Happens After You Contact Us?
Here's the general process when you send an inquiry through the contact form.
Send Your Message
Complete the contact form with your name, email address, subject, and message.
Your Inquiry Is Submitted
After a successful form submission, Contact Form 7 displays its configured confirmation message.
Continue the Conversation
If further information or a reply is needed, communication can continue through the email address you provided.
COMMON QUESTIONS
Contact & Support FAQs
Find answers to common questions about contacting EpubReaderly and getting help with EPUB reading.
Explore All FAQsYou can use the contact form on this page or email support@epubreaderly.com directly.
Describe the problem, what you were trying to do, what happened, and any relevant browser or device details. Avoid sharing passwords or other sensitive information.
Yes. You can contact us with questions about EPUB files or describe compatibility issues you're experiencing with EpubReaderly.
Yes. Feedback about usability, accessibility, content, and possible improvements is welcome through the contact form.
First, confirm that the file is a valid EPUB publication and consider whether it has DRM restrictions. If the problem occurs while using EpubReaderly, describe the issue through the contact form.
KEEP EXPLORING
Explore EpubReaderly and Digital Reading
Discover the EPUB reader, explore helpful resources, and learn more about working with digital books.